Security & trust

Built so your ops data — and your AI — stay in your control.

Scoped tokens, workspace access controls, audit records, AI write controls and approval gates are shipped in the current platform. Where a control is implementation-scoped or limited to a specific workflow, we say so rather than presenting it as universal.

  • Scoped REST tokens

    Agent API tokens carry fine-grained scopes — events:read, events:write, site_map:read. Each token is signed, owner-attributed and revocable.

  • No shared passwords

    Operators sign in with their own account. Agents and integrations use their own scoped tokens. No one logs in as anyone else.

  • Token rotation & revocation

    Rotate or revoke tokens at any time from Settings → Agent API. Old tokens stop working immediately; audit log preserves what they did.

  • Enterprise identity requirements

    SAML/OIDC SSO is implementation-scoped, not a self-serve shipped control. Enterprise identity requirements are assessed and agreed during implementation.

  • Workspace RBAC

    Workspace roles enforce owner, operator and view-only boundaries. We do not present arbitrary custom roles as generally available unless they are implemented for the deployment.

  • Audit logs

    Every sensitive action is logged with actor, scope, change and timestamp — UI, AI and Agent API calls included.

  • Data export

    Your data is yours. Export clients, events, crew, inventory and finance anytime in CSV.

  • AI write controls

    The assistant runs read-only by default. An owner toggle in Settings turns on write — and turns it off the same way.

  • Approval workflows

    Sensitive actions can require explicit human sign-off before the AI or an agent commits the change.

  • Integration sandbox

    Simulation currently exists for supported integration workflows, including demo/sandbox connections. It is not a universal preview mode for every platform write.

  • Data access boundaries

    Row-level security at the database layer. Multi-tenant by design — your workspace is your boundary.

  • Enterprise review

    Custom plans can include implementation, support and procurement/security review terms by agreement. Specific SLA, DPA and identity requirements are confirmed contractually, not assumed.

How AI write access works in practice.

On a free first event the assistant is strictly read-only. It can answer, summarise and surface gaps — but it cannot change a thing.

On Operations and custom plans the workspace owner can turn on write access from Settings. Once enabled, the assistant can update milestones, create events and change pin statuses — but only inside the requesting user's permissions, and only inside row-level security boundaries.

Every write is logged with the prompt, the change, the actor and a timestamp. You can review the audit log at any time, and revoke write access with the same toggle that enabled it.

Want a deeper security walkthrough?

Book 30 minutes with the team. We'll distinguish shipped controls from implementation-scoped requirements and answer procurement and security-review questions.