Direct answers, no evasive marketing language.

No. Project management tools treat every initiative as a task list that finishes and is archived. Cadence Ops treats a production as an operational unit that recurs, evolves and generates knowledge the next production should reuse.

No. Every plan — including your free first event — runs the same complete core platform. Plans differ by how many productions can be active at once and by organisational features (SSO, SLAs, dedicated onboarding), not by which modules you can see.

Yes. Your first production runs on Cadence Ops at no cost — a real event with your own crew, gear, vendors and documents, not a sandbox or a scripted prototype. No card is required and nothing starts a subscription.

$690 AUD per event: one active production, the full platform, full crew and vendor capacity, for the life of that production. It is a single payment for a single event — not a monthly subscription and not an annual commitment.

No. 100% of your Event Pass spend from the preceding 12 months is credited against your first year on the Annual plan. Trying Cadence Ops one show at a time does not mean throwing that money away when you move across.

From $899 AUD/month, billed annually — $10,788 AUD/year. It starts with 4 concurrent active productions and the complete platform.

No. It means up to 4 productions can be active at the same time. When one closes out, the slot frees up — so you can run substantially more than 4 events across a year. If you regularly need more than 4 active at once, contact us for a tailored capacity arrangement.

That is what Enterprise is for: capacity sized to your production calendar, plus implementation, multi-entity deployment, SSO and commercial terms shaped around how you actually operate. Priced on the specifics rather than a published number.

Core AI-assisted capabilities are part of the platform, not gated add-ons. Where a feature carries genuine variable compute cost, usage may be metered — that's a compute cost pass-through, not feature-gating.

No. It is not shipped software. It exists as a named interface concept in internal design material. Treat any reference to it as directional, not a current capability.

The underlying signed-ticket infrastructure exists in the system, but no live event currently issues tickets through it — external ticketing integrations are what's actually in use today.

StageTrace is a separate, early-stage computer-vision spatial tracing capability under active development. It is not yet integrated into the core Cadence Ops platform.

We don't publish customer names, testimonials, revenue or usage figures, because none have been verified for public disclosure. Where we don't have verified evidence, we say so rather than imply it.